Associate, Customer Experience Customer Service & Call Center - Tracy, CA at Geebo

Associate, Customer Experience

3.
1 Tracy, CA Tracy, CA Full-time Full-time $18 - $38 an hour $18 - $38 an hour 12 days ago 12 days ago 12 days ago As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience.
You will remove obstacles, provide support, and are empowered to do the right thing.
This is an ideal role for a polished individual with a passion for service, design, and home furnishings.
YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance, and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1
years of experience in Customer Service, high-end furniture and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving, and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays Job Type:
Full-time Pay:
$18.
00 - $38.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Evening shift Morning shift Work setting:
Hybrid work Office Work Location:
Hybrid remote in Tracy, CA 95376.
Estimated Salary: $20 to $28 per hour based on qualifications.

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